COVID-19 – UPDATE – 1st NOV. 2020

On Sunday 31st October the English Govt. announced a 2nd National Lockdown beginning on Thursday 5th November 2020.  Having reviewed the guidance it seems home sales can continue as before and to date we have seen nothing to suggest that Surveys of residential properties should not proceed as they have been over the intervening period since the last National lockdown.  it’s business as usual, almost.

In line with the Govt. Guidance and industry practice, our Surveyor will adopt safe working practices whilst in other people’s homes and businesses, including wearing PPE such as a face mask, we are finding that some Vendors prefer our surveyor not to wear gloves and as such we are happy to amend our policy to incorporate their preference.  Our surveyor does, however, ensure that hands and equipment are regularly sanitised in any event.  Vendors are made aware of our policy (which is attached to this message), in advance of our inspection, and agree to the inspection taking place on that basis or as we agree at the time of inspection.  We try, as much as we can, to be flexible with occupiers of properties at this most stressful of times.

Of course we are living in a rapidly changing world and things can change quickly.  At present, however, it’s business as usual i.e. as it has been over the last 6 months or so.  Should things change, we will endavour to keep you informed via this website.

We are, however, totally reliant upon Estate Agents and Vendor’s to facilitate our inspections, a system which to date has worked very well for all with minimal impact upon our ability to inspect properties as normal.  That said, the wearing of a facemask can impede a surveyor’s ability to notice odours whilst on site and this is something which is unavoidable in the circumstances.

Upon arriving at an occupied property our surveyor will explain, before entering the building, what is going to happen and once entering the property transfers responsibility to the Vendor, i.e. it’s their property so it’s their rules once our surveyor enters the building.  We see this as very much a ‘team’ effort, i.e. we will endeavour to work with those present in a building to ensure the survey is undertaken in accordance with normal procedures.  That said, should our surveyor feel that those present are not acting in a safe way, they may mention this to those concerned in the hope that adjustments can be dynamically made on site to enable the inspection to conclude in the normal way.  Should a property occupier refuse entry, perhaps due to them recently testing positive for COVID-19 say, then our surveyor cannot enter the building and in such an eventuality will discuss next steps with our client.  This is, unfortunately, a risk our clients must accept when instructing a survey in these uncertain times.

To date our systems and processes, which were created at the outset of the 1st National Lockdown, have worked well and we’ve not experienced any significant problems undertaking inspections or gaining access to properties to conclude our inspections.  We continue to monitor the situation and Govt. Guidance and will endeavour to update our clients as to any significant changes to our situation via this website.

AN EXTRACT FROM THE GOVT. GUIDANCE IS PROVIDED BELOW

Surveyors and EPC assessors

Surveyors and EPC assessors are free to visit properties to carry out surveys. Surveyors should follow the latest government guidance for working in other people’s homes.

Where surveys are carried out, all public health guidance on social distancing must be followed. Companies should ensure employees understand how to operate safely and communicate this to customers.

  • Surveyors and assessors should contact the owners of the property to be surveyed prior to the survey or assessment to make sure they understand which areas will be surveyed and ensure that all doors and access panels are open and surfaces have been cleaned with household cleaning products in line with public health advice. During a visit, members of the household should follow social distancing guidance, staying 2 metres away wherever possible, for example by staying in another room.
  • No work should be carried out by a person who has coronavirus symptoms, however mild or anyone who has been asked to self-isolate

Rather than washing of hands in another person’s property (which is not always feasible), our surveyor will sanitize before entering the property and is happy to do so again at a property owner’s request (using their own products as requested and if considered safe to do so) or wear disposable gloves if that’s the preference doing so before the inspection commences.  A link to the Govt. Guidance is provided here: CLICK TO OPEN

These are VERY challenging times, rest assured Castle Surveyors Limited are working hard to ensure it’s ‘business as usual’ and to help our clients purchase their dream home.

Many thanks for your kind instruction.  We hope you and your family stay safe & well.

VIEW OUR COVID-19 POLICY

Kind regards

Wayne Norcliffe FRICS FCABE

On behalf of Castle Surveyors Limited

PLEASE NOTE:  The information in this post is provided for guidance purposes only and you should not rely upon this to inform your decisions.  We recommend that you take advice from the Government as to your personal situation and use that to inform any decision you make.  This article, along with the information provided within, is to merely inform our clients and those we deal with of our general policies which may change over time.  We recommend you visit the relevent Government and/or Local Authority website as necessary to keep informed as to the most up to date situation and how it could impact your decisions.  Castle Surveyors Limited accepts no liability whatsoever in respect of any action taken as a result of your having read or relied upon the information provided above and should you do so you do so at your own risk.

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